Privacy Policy

1. Introduction

Gainesville Bath Remodel (“we,” “us,” or “our”) operates this website and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using our website, you agree to the collection and use of information as described in this policy.

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2. Information We Collect

a) Information You Provide Directly

When you fill out our contact forms, request a free estimate, or communicate with us, we may collect:

• Full name
• Phone number
• Email address
• Home address or service location
• Service type of interest and project details
• Budget range or other information you choose to share

b) Information Collected Automatically

When you visit our website, our servers and third-party analytics tools may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, tablet, mobile)
• Pages visited, time spent, and links clicked
• Referring website or search engine
• Date and time of visits

c) Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings; however, some parts of the website may not function properly as a result.

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3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates
• Schedule consultations and service appointments
• Process and complete bathroom remodeling projects
• Send you project updates, receipts, and relevant communications
• Send promotional offers or newsletters (only if you opt in)
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve disputes
• Prevent fraud and protect the security of our systems

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4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who help us operate our business (e.g., email platforms, scheduling software, payment processors) — bound by confidentiality agreements
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction
• Safety: To protect the rights, safety, or property of our company, employees, or others

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5. Third-Party Services

Our website may use the following third-party tools, each governed by their own privacy policies:

• Google Analytics — Website traffic analysis (opt out at tools.google.com/dlpage/gaoptout)
• Google Maps — Service area map embedded on our contact page
• Facebook Pixel — Advertising and remarketing (if enabled)
• WPForms / Contact Form 7 — Form data processing
• Elementor — Website building platform

We encourage you to review the privacy policies of any third-party services you interact with through our website.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, complete ongoing projects, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

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7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption on all form submissions, secure server infrastructure, and limited internal access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking “Unsubscribe” or contacting us
• Cookie Preferences: Adjust or disable cookies through your browser settings

To exercise any of these rights, contact us at the information provided in Section 11.

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9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

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11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

We will respond to all privacy-related inquiries within 30 business days.